The ROYAL OSTEND GOLF CLUB CVBA, Koninklijke Baan 2, 8420 De Haan, with KBO number 0405.187.410 (henceforth “ROGC”) provides a publicly available website at https://www.rogc.eu (referred to as “website”).
On the website, ROGC puts great care in the accurateness, completeness and up-to-dateness of all information. However, if any mistakes appear, please report them to info@rogc.eu and we will rectify them as soon as possible.
ROGC also puts your privacy on our website first. This Privacy Policy document contains types of information that are collected and recorded by ROGC and how we use it.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
The website does not collect any personal information, except for the online booking of greenfee reservations, or any other form you might fill.
The website provides the functionality for online reservations of greenfees for non club members. This online reservation page is accessible at https://rogc.eu/booking/.
The data we ask you to provide, and that we store about you is your:
First name
Last name
Email address
Telephone number
The number of adults for your greenfee reservation
The number of juniors for you greenfee reservation
Your reservation slot
Any remarks you added
We can ask you any other information on your arrival at the ROGC Club House before you start golfing, such as your federal number and handicap
The data you provide via the online booking form will only be used to send you a confirmation email of your reservation and to contact you for administrative reasons if needed.
Also, this data is never shared with any 3rd party unless this would be absolutely necessary to provide you with your reservation on the golf course. Your data is only used within our internal digital systems in order for us to be able to keep track of your reservation. It is also used to communicate relevant information about your reservation with you.
We have no automatic data collection tools. This means that any data that is collected is provided by visitors of the website themselves. This data is entered in web forms and is sent to our backend systems on completion. There the data is stored and secured according to best practices in IT.
All data is stored inside a secured database via our backend systems. Those systems run on a secured cloud based web server. We take backup and security measures that conform to the state of the art.
ROGC does not store personal data for longer than is absolutely necessary for the purpose for which they are collected or for which they are required by law.
We use the information we collect in various ways, including to:
Provide, operate, and maintain the website
Improve, personalize, and expand the website
Understand and analyze how you use the website
Develop new services, features, and functionality
Communicate with you to provide you with updates and other information relating to the website and for marketing and promotional purposes
Send you emails
Providing targeted information about the ROGC (registrations, competitions, course status updates and more)
Sending newsletters
Organization of events and competitions
Find and prevent fraud
We can provide your data to third parties if this is necessary for the execution of the purposes described above. For example, we use the services of these third parties:
BEgolf, used for the membership administration and organization of the competitions
Taking care of the internet environment (web hosting)
Providing IT infrastructure (including IT network, …)
Providing (and distributing) newsletters and invitations
…
We never pass on personal data to other parties with whom we have not concluded a Privacy-agreement.
The ROGC website’s third party IT service provider follows a standard procedure of using log files. These files log limited user activity when they visit the website. All hosting companies do this as part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, The ROGC website uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website.
For more general information on cookies, please read the Cookies article on Wikipedia.
To ask you for your consent, we use Cookiebot, which is a third party that automatically scans the website once a month and generates an up to date cookie consent form for you. Through this form you can choose to disable cookies.
You can also choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Below we provide you with an overview of the cookies that are used on the ROGC website.
CookieConsent - This is a cookie that is set by Cookiebot and stores the user's cookie consent state for the current domain. It is valid for 1 year.
None
Google Analytics (2) - This is a cookie (“_ga”) that is set by Google and registers a unique ID that is used to generate statistical data on how the visitor uses the website. A second cookie (“_ga_#”) is used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.
Vimeo (1) - The background videos on our website are hosted by Vimeo, which is a third party video hosting provider. They set a cookie (“vuid”) that collects data on the user's visits to the website, such as which pages have been read.
None
None
On 27 April 2016, the European Parliament adopted a new regulation in order to more effectively and consistently protect the personal data of individuals in the European Union. The ‘GDPR’ regulation came came into effect on 25 May 2018. The data controller ROGC intends to comply with the stricter requirements.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
If you have additional questions or require more information or have complaints, please contact the data protection officer of ROGC, info@rogc.eu, +32 59 23 32 83.
You also have the right to file a complaint with the data protection authority, Rue De La Presse 35, 1000 Brussels, commission@privacycommission.be.
This Privacy Policy was last updated on 01/06/2024.
